Help

FAQ

Everything you need before your first class.

General

Getting started

  • Yes! New clients can start with a trial package: 4 classes for $100 at Clarke Quay, or 3 classes for $90 at Robinson Square. You'll find them on our Packages page.

  • Start with our Beginner class, which focuses on form and technique. As you gain experience, you'll be ready for Intermediate, a faster-paced, higher-intensity workout.

    If you have any injuries, medical conditions, or are pregnant, please let your instructor know before class so they can offer modifications.

  • Download the Aflo app from the App Store, or head to our Schedule page, and create an account. You can then buy a package and start booking classes.

    Please note: all packages must be activated within 30 days of purchase, regardless of their validity period.

  • Comfortable, form-fitting clothing that lets you move freely. Grip socks are mandatory. Forgot yours? Pick up a pair at the front desk. Bring a water bottle too; both studios have water dispensers. We don't provide towels, so bring one if you need it.

  • Group classes are for ages 16 and up. Everyone signs a waiver before their first class, and under-18s need an adult present to sign.

  • For your safety and comfort, we recommend Private sessions instead of group classes, so we can tailor a programme to your needs and body. Group classes are open up to 28 weeks of pregnancy; after that, group bookings may be declined.

Bookings and policies

  • Booking opens daily for classes up to 14 days ahead.

  • Please arrive at least 15 minutes before class, especially on your first visit, so you have time to check in and sign our waiver.

    We have a strict lateness policy: anyone arriving more than 5 minutes late will be refused entry. This is for safety and to avoid disrupting class.

  • Cancel at least 12 hours before class to keep your credit. Late arrivals and no-shows forfeit the class credit.

  • If a class is full, you can join the waitlist. When a spot opens up, you'll be booked in automatically and a credit will be used. Once you're booked in, our cancellation policy applies.

    When you join, choose your waitlist expiry time carefully, and remove yourself from any waitlists you no longer need, so you aren't booked into a class you can't make. Waitlists are first come, first served, and a spot isn't guaranteed.

  • Machines aren't assigned. Spots are first come, first served, so arrive early to get your favourite.

  • Extension requests are reviewed case by case and are subject to approval. Extensions are capped at 3 months and can't be combined with promotions, offers or limited-time packages.

Studio-specific

Clarke Quay

40 Carpenter Street, #02-01, Singapore 059919

Getting here

Get directions

Parking

Street parking nearby

Equipment

Reformer

Facilities

Changing room, washroom and water dispenser. No showers.

Robinson Square

144 Robinson Road, #07-02, Singapore 068908

Getting here

Get directions

Parking

Oxley Tower or SBF Building

Equipment

Reformer, Wunda Chair and Tower

Facilities

Changing rooms, toilet, lockers and water dispenser. No showers.

Still have a question? Email hello@aflopilates.com or message us on WhatsApp.